How we collect, use and protect your data
We, Cyanapse Limited, recognise the importance of your privacy and we put great efforts in making sure that your personal data is used and stored securely. This Privacy Policy details how we collect, use and protect personal data of visitors to our website. By creating an account, or signing up to mailing lists, or making an enquiry by filling a form through Cyanapse Limited, you consent to the collection, use, transfer and storage of your information under the terms of this Privacy Policy. Cyanapse Limited adheres to the GDPR and its associated principles in every process and function.
We may change this Privacy Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes.
We are Cyanapse Limited, a company registered in England and Wales. We are the Data Controller and responsible for your personal data. For questions about this Privacy Policy or requests related to your personal data, please email us at info@cyanapse.com.
We obtain information about you when you use our website, either when you create an account, fill a contact form, or when you interact with our website. When you contact us, or when we contact you, we will receive and process any personally identifiable information that you provide us.
When you fill a form to get in touch or to subscribe to our current or future services, we collect your personal data to facilitate the current and future interactions between you and Cyanapse Limited. This information might include your name, company name, telephone number, email address. When you visit our website and interact with it, additional information is collected by Google, Inc. ('Google') as explained in "Use of cookies" and "Google Analytics" sections below.
Like many other websites, we use cookies and we allow some third party cookies that help us better understand how users interact with our website so we can improve our website. 'Cookies' are small text files sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns anonymously, they do not identify you as an individual.
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit https://www.aboutcookies.org/, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
Your information is held for the purposes that you would opt in for when you fill the forms. These may include requests to be contacted by us, or to be informed when we release a particular service or product, or requesting access to our services. We will keep your information as long as it is relevant for the request you make, unless you explicitly ask us to remove your information.
We aim to communicate with you about the work that we do in ways that you find relevant, timely, respectful, and never excessive. We use our legitimate organisational interest as the legal basis for communications by email and we will give you an opportunity to opt out of receiving electronic communications when you get in touch with us via electronic forms. You may opt out at any time using the 'Manage Subscription' button at the bottom of every page. If you do not opt out, we will provide you with an option to unsubscribe in every email that we send you subsequently. Alternatively, you can contact us at info@cyanapse.com to change your preferences.
Within Cyanapse, only the staff who are responsible for business communications have access to your personal information that you provide by filling the forms. In order to keep our website updated and relevant, and to determine our marketing strategy, we also work with third parties listed below to access anonymous statistical data about your browsing actions and patterns, as explained in the "Use of cookies" section above. We will not sell your information to third parties, nor will we share your information with third parties for marketing purposes unless you will have given us clear consent to do so.
Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies which help the website analyse how you use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. When your data is used for analytical purposes, Google Inc. is the Data Processor. You can find about Google’s privacy policy here: https://privacy.google.com/businesses/compliance.
Opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en.
When you give us personal information, we take steps to ensure that it remains as secure as possible. All Cyanapse storage devices use network encryption and storage encryption and are secured against unauthorised network access and unauthorised physical access, so that personal data cannot be accessed by third parties in the event of theft or loss.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and up to date. You have the right to request that we delete or remove personal information where there is no good reason for us continuing to process it. If you wish to do any of these, please contact us via email at info@cyanapse.com.
We review the Privacy Policy on a regular basis. This Policy was last updated in June 2018.